Recover before you write off.
Most returned product has value left in it, and finding it is the whole job.
When your product comes back, we make sure its value doesn't get lost.
Since 1995, PLI has helped manufacturers handle the moments that put production and reputation on the line. Reverse Logistics is where we take on the product coming back to you, returns, recalls, and overstock, and turn as much of it as possible back into recovered value, with the documentation and care your brand depends on.
PLI Reverse Logistics is the returns and recovery division of the PLI family of brands. We receive returned and recalled product, sort and inspect it, rework or refurbish what can be saved, repackage it for resale, and route every unit to its highest-value outcome. What can't be recovered is separated and handled responsibly. The result is less written off, more recovered, and a brand that stays protected through the whole process.

We are based in the Cleveland area and built our reputation supporting manufacturers across the industrial Midwest. Staying close to the operations we serve is how we mobilize quickly, often within 24 hours, when a recall or a return surge can't wait.
Most returned product has value left in it, and finding it is the whole job.
Returned and recalled product is handled with control and documentation, because your reputation travels with it.
You get clear counts, disposition, and recovery data, every time.
When a recall hits, hours count, and we move like they do.
PLI Reverse Logistics is only as good as the people who do the work, so we hire experienced production and quality people and hold them to your standards. Our teams know a plant floor, understand what your customer expects, and take real ownership of every unit that passes through. When our crew is handling your returns, they are protecting your name along with your margin.
PLI Reverse Logistics is part of the PLI family of brands. When you need more than returns and recovery, the rest of the family is one call away:
for quality, containment, and inspection
for industrial workforce
for assembly, packaging, and kitting
Whether it's a single recall or an ongoing returns program, PLI Reverse Logistics is built to recover more and protect your brand while doing it.