Returns, recalls & value recovery

WHEN PRODUCT COMES BACK, WE RECOVER THE VALUE.

Returns processing, recall management, disassembly, refurbishment, and disposition, at your facility or ours.

Returns, recalls, and overstock tie up space, labor, and margin. PLI Reverse Logistics takes that product off your hands and turns it back into recovered value, while protecting your brand every step of the way.

PLI Reverse Logistics is the returns and recovery division of Phillips Light Industrial, working from Middleburg Heights, Ohio since 1995. We receive, inspect, rework, repackage and disposition returned product at your site or ours, as a one-off surge or an ongoing program, with coordination often within 24 hours for urgent work on 216.440.6060.

Returned cartons staged on pallets beside a conveyor in a receiving area, with one box opened for triage.
Received, sorted, and routed to recovery

WHAT WE DO.

PLI Reverse Logistics is the returns and recovery division of the PLI family. We process product coming back, sort it, fix it, repackage it, and route it to its best outcome, so more of its value is recovered and less is written off.

HOW IT WORKS.

  1. 01

    Tell us the situation

    the product, the volume, and the goal.

  2. 02

    We receive and sort

    at your facility, a PLI center, or your supplier.

  3. 03

    We process

    inspect, rework, disassemble, or repackage as needed.

  4. 04

    We recover value

    each unit routed to resale, reuse, reclaim, or responsible disposal.

  5. 05

    We report

    clear counts, disposition, and recovery data.

Coordination often within 24 hours when a recall or return surge can't wait.

Caged and banded stock held in a secure staging area.
Held, documented, and processed to your standards

WHERE WE WORK.

  • At your facility
  • At a PLI center
  • At your supplier or distribution point

WHY PLI REVERSE LOGISTICS.

Recover more value

the right disposition on every unit, not a blanket write-off

Protect your brand

controlled, documented handling of returned and recalled product

Rapid response

support often coordinated within 24 hours for recalls and return surges

Quality built in

inspection and rework handled to your standards

Clear reporting

counts, disposition, and recovery documented

One partner

part of the PLI family, with quality, workforce, and production support one call away

Labelled cartons running down roller conveyor lanes in a sortation hall, routed toward outbound.
Recovered value, routed back out

INDUSTRIES WE SERVE.

Automotive, appliance, consumer products, and retail supply chains, and the manufacturers and distributors behind them.

PART OF THE PLI FAMILY.

PLI Reverse Logistics is part of the PLI family of brands. When you need more than returns and recovery, the rest of the family is one call away:

Explore the full PLI family

FAQ.

What does PLI Reverse Logistics do?

Returns processing, recall management, disassembly, sort and inspect, rework and refurbishment, repackaging, and value recovery.

Can you handle a product recall?

Yes, with fast, documented containment and processing to protect your brand.

Can you work at our site or yours?

Both, at your facility, a PLI center, or your distribution point.

What happens to recovered product?

Each unit is routed to its highest-value outcome: resale, reuse, reclaim, or responsible disposal.

How fast can you start?

Coordination often within 24 hours for recalls and return surges.

PRODUCT COMING BACK?
CALL PLI REVERSE LOGISTICS.

Tell us what you're dealing with and we'll put the right team on it.

sales@phillipslightindustrial.com

Call Now Request Support